In my last post, I talked about the importance of engaging customers to build a meaningful long term relationship. But I didn’t really talk about how you do this. The best analogy […]
A comment from my friend Barbara about a recent post of mine on the idea of persuasion vs manipulation sparked some new thinking for me. Barbara talked about an idea one step […]
Tried to use twitter today. Received a note — too many tweets, over capacity, try again. One dead bird. Does not appear to have saved as a draft. Had to retype to send. […]
Funny satire on The Twouble with Twitter posted on YouTube. A great thought provoker on the nature of social networking and our culture of instant celebrity.
The Globe and Mail today had a great piece on the deterioration of the newspaper industry and the implications of this for democracy. One of the main concerns is the need for fact based information, rather than the opinion driven contribution of the internet. Quality and reliability are critical to an informed citizenry and to the effectiveness of democracy.
I was having lunch with a new colleague on Friday, when I mentioned that I was thinking about ditching my “old school” paper notebook that I keep with me to jot down […]
The Skinny Professor recently Twittered (is that a verb?) on a posting by Jason Calacanis about empathy and living life online. Calacanis’ premise is that online communication strips us of the ability to […]
I recently had a long conversation with a dear friend about the nature of friendship on Friday that I feel compelled to write about. We now live our lives in a very […]
Several months ago I made an effort to clear out my email in-box. It was stuffed full of unread e-newsletters, listserve notices, email from students, staff and faculty, the odd email from […]